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Privacy Policy

Effective date: March 14, 2026

This Privacy Policy explains how Sanitify OÜ ("Sanitify", "we", "us", "our") collects and processes personal data when you use our website, place orders, communicate with support, or interact with our marketing channels.

1. Data Controller

Data controller: Sanitify OÜ

Address: Meistri 16-205, 13517 Tallinn, Estonia

Email: info@sanitify.co

2. Personal Data We Collect

  • Identification and contact data: name, email address, phone number, delivery address, billing details.
  • Order and payment metadata: items purchased, transaction status, payment method, and invoice information.
  • Account and preferences: marketing preferences, product interests, and support interactions.
  • Technical and usage data: IP address, browser type, cookies, and analytics events.

3. Purposes and Legal Bases

  • Contract performance: to process orders, deliver products, handle returns, and provide customer support.
  • Legal compliance: to meet accounting, tax, and consumer protection obligations.
  • Legitimate interests: fraud prevention, service security, and improvement of our services.
  • Consent: direct marketing and non-essential cookies where consent is required.

4. Data Sharing

We share data only where necessary and lawful, including with:

  • Payment service providers (e.g., Montonio and banking partners) for transaction processing.
  • Logistics and delivery partners to fulfill orders.
  • IT, hosting, analytics, and communication vendors acting as processors on our instructions.
  • Authorities where disclosure is required by law.

We do not sell personal data.

5. Marketing Communications

We may send newsletters, campaign notices, and service notifications by email or messaging channels where permitted by law. You may opt out of marketing communications at any time using unsubscribe links or by contacting us.

6. International Transfers

If personal data is transferred outside the EEA, we apply appropriate safeguards such as adequacy decisions or standard contractual clauses, as required by GDPR.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described above, including statutory retention periods for accounting and legal claims.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Withdraw consent (for future processing where consent is the legal basis).
  • Request data portability.
  • Lodge a complaint with a supervisory authority.

9. Security

We use technical and organizational security measures, including encrypted channels for payment flows with banking and payment partners. Sanitify does not access your banking credentials.

10. Cookies and Analytics

Our site uses cookies and similar technologies to support core functionality, analytics, and user experience. Where required, we request consent before placing non-essential cookies.

11. Policy Updates

We may update this Privacy Policy from time to time. Material updates will be posted on this page with a revised effective date.

12. Contact

Questions or privacy requests can be sent to info@sanitify.co.